If We're Not Healthy No One Is Healthy

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Because hospitals and nursing homes must function under a unique and high-pressured clinical setting, a specialized employee wellness program is needed to keep both health care workers and their patients healthy.

Wednesday, April 22, 2009

Earl Nightingale: There Are No Bad Jobs



Earl Nightingale, a well known motiavational speaker who taught generations how to be their best on the job and in life cites a great story about the Acres of Diamonds.
Earl Nightingale followed up the story by saying there are no bad jobs. We make our jobs good or bad by our actions. We know that but Earl Nightingale made a great point.

Thursday, August 28, 2008

Treating the Comatose Patient in a Wellness Driven Workplace


How much does a comatose patient respond to human interaction? For patients who cannot communicate for whatever reason, do we really know how much they see, hear, feel, perceive?

In your hospital or nursing home there are so many patients who are unable to let us know their needs, but they have needs,nonetheless.

If your hospital or nursing home is driven by wellness, this population should be the most fortunate recipients of your care. Even though they are not able to respond to interactions, they know when they are receiving warmth and comfort.

The brain knows for that moment whether or not the patient has memory of it or reacts. The brain knows.

Do you work on a wing where many of the patients are long forgotten by their families and friends? It's a sad predicament. Does your wellness driven workforce see this as a depressing part of their jobs or an opportunity to deliver wellness valued health care to strangers who may remain strangers due to their cognitive impairment? They don't have to be strangers.

For patients who cannot respond, can't complain, or say thank you, are they treated differently? Do they receive the same quality care by every member of your health care team?

For some, the definition of wellness is taking care of health in a preventive manner. Most of the public believes wellness is eating properly and squeezing an exercise program into the day. It's a chore that you need to fake a smile with while you are doing it.

To others wellness is understanding the value of the mind and body in sustaining life in all persons who are alive.

How can you convey this outlook to your hospital or nursing home team? For the institution that has a strong employee wellness program, not only do the workers and their families benefit, but so do the patients. For the patients who are unable to respond, they too receive the benefits of this wellness mind-set.

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Tuesday, August 19, 2008

Spread the Word so Health Care Can Heal


Meet Dr. Robert Butler.
He is a pioneer in geriatric health care. He also sees the growing need for change in health care for the aging population which also carries over into the care everyone receives. He believes there needs to be more public health and prevention in medicine. He also talks about drug toxicity, hospital errors, addictions from tobacco and alcohol, and poor nutrition. It sounds like there is so much in the world that needs tending to but the truth is we see the harsh realities in our hospitals and nursing homes.

Can our hospitals and nursing homes be leaders in revolutionizing health care? I believe with the ambition of Dr. Butler we can do this. It requires breaking some ingrained habits of course and the entire health care team must be on board from policy makers to those who provide direct patient care. Change isn't easy, but it can start with small steps. This has been talked about for a long time. Who wants to blaze a new trail and make it a reality? It starts with keeping our health care workers well so they can inspire their communities.

Watch this video of a recent speech. He is already inspired. Now we can do the same.

Watch Dr. Butler's Speech

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Give your health care team a solid wellness program
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Sunday, August 10, 2008

Can A Thousand Eyes Help You?


Working in a hospital or nursing home where patient needs must be met 24 hours a day can get quite hectic. How many patients are on your floor or wing? How many staff people are available during the shifts? How often do we get interrupted by unusual events that also need our attention?

Prioritizing is very important and some tasks are left on the back burner. This is typical in health care when life saving action is necessary and patient care is always first.

When was the last time paperwork or non-urgent tasks were postponed? Last night? Earlier today? Just a few minutes ago?

Time goes by so quickly when it's busy and the new shift has arrived. They feel as if they were dumped by the previous shift's workers. "Sorry, it was a real zoo here the last few hours."

The good news is we all can play a role in preventing loose ends from making our day more difficult.

Take the Thousand Eye Approach.

We have the benefit of each other to help us get through the day. Health care workers who are in tune with keeping shifts running smoothly know when to step in a take care of a task that would really be inconvenient at a later time.

Restocking supplies, picking up a spill, delivering a message promptly or following up on a message can be time savers later.

We have each other to help us with their Thousand Eyes. We may not always have 500 people right at our side who take the initiative to alert us to possible problems that can be prevented, but we have enough co-workers around us to give us this support and each of us can return the favor.

It can get out of hand, however. The Thousand Eye approach can turn into a big tattle tale or complaining session. This idea is not designed to be that way. Friendly reminders or favors are much better received when the intention is understood that it is not a criticism.

"Hey, it's the thousand eyes." Let someone know you're looking out for them and ultimately the patients who are the final beneficiaries of our attention to detail. People in different levels of the chain of command should be able to feel free to communicate with each other in this manner when "the thousand eyes" are are here to help.

Be one of the thousand eyes.
Be devoted to your team.

Build Your Workforce with the Guide to Starting a Wellness Committee

Tuesday, July 29, 2008

Curiosity is Healthy for the Team


Taking interest in what is going on around you is a sign of a good employee according to coaches and business consultants.
READ ARTICLE HERE

The same benefits are seen in health care especially when it saves a patent's life. We've all seen the commercial about the pharmacist going to extra mile to find out more about a customer's health and contacting the physician to let her know about a possible medication interaction.

When a nurse forsees something that will make the job easier for the next therapist to work with a patient, the time saving gesture goes a long way in efficiency as well as worker morale.

Curiosity is just as important as job knowledge, ethics, and integrity according to Nancy Ackley-Ruth of Cultural Awareness International. There is something to be said about venturing out and learning a little bit about another co-worker's job that makes working together easier and more pleasant.

We know the doctor and nurse who are so much "by the book" that it back fires on them. I am not suggesting breaking rules, but someone who is "by the book" is very introverted and focused. This can have an effect on communication and working relationships. They may inadvertently alienate others.

This Houston-Chronicle story discusses how employees can advance their careers, but it also promotes worker wellness and camaraderie especially in the health care setting.

How do human resource and wellness directors encourage this practice? One way is to start out by leading the example and asking co-workers for their opinions especially how they feel a practice or procedure affects other departments.

Sign up for the Health Care Worker 911 E-Course for more information.

Friday, July 25, 2008

If Patients Aren't Happy--Health Care Workers Aren't Happy Either


In today's news health advocates are becoming very popular. There are different groups that help patients make sense of their EOB's find affordable medicines and feel as if they are listened to by their health care team.

Apparently there is a problem and patients don't know how to resolve their issues without the help of a third party. It sounds like a good approach since every facet of health care is so specialized and time is at a premium. Even health care workers feel overwhelmed especially when they know their patients and residents deserve to feel confident about their treatment plans and paying for care.

If patients need a health care coach, it seems as if health care workers do, too. They want to provide great service, but they can't be with one patient 24 hours a day. When a nurse, doctor, aide, or therapist leaves a patent's room, they are crossing their fingers hoping the next health care worker doesn't drop the ball.

Yet, it happens. And we all take the blame. How do we keep everyone on the same page?
We make health care worker wellness a priority.


CLICK HERE FOR TODAY'S INTERESTING AP STORY

Building Your Workforce Builds Your Community

Sunday, July 13, 2008

Dr. DeBakey's Legacy: an Inspiration to All in Health Care



Dr. Michael DeBakey, the world-famous cardiovascular surgeon who pioneered such now-common procedures as bypass surgery and invented a host of devices to help heart patients, has died. He was 99.

He is an inspiration to everyone in the health care field. I am amazed at his accomplishments and encourage us all to follow in his foot steps. You don't have to be an inventor, but you can make an impact on people's lives in your everyday life.

Living to 99 is quite an accomplishment as well. I can only imagine what made up his philosophy on life.

CLICK HERE FOR THE ARTICLE

Check out his bio on Wikipedia

One former student remembers Dr. DeBakey