Curiosity is Healthy for the Team

Taking interest in what is going on around you is a sign of a good employee according to coaches and business consultants.
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The same benefits are seen in health care especially when it saves a patent's life. We've all seen the commercial about the pharmacist going to extra mile to find out more about a customer's health and contacting the physician to let her know about a possible medication interaction.

When a nurse forsees something that will make the job easier for the next therapist to work with a patient, the time saving gesture goes a long way in efficiency as well as worker morale.

Curiosity is just as important as job knowledge, ethics, and integrity according to Nancy Ackley-Ruth of Cultural Awareness International. There is something to be said about venturing out and learning a little bit about another co-worker's job that makes working together easier and more pleasant.

We know the doctor and nurse who are so much "by the book" that it back fires on them. I am not suggesting breaking rules, but someone who is "by the book" is very introverted and focused. This can have an effect on communication and working relationships. They may inadvertently alienate others.

This Houston-Chronicle story discusses how employees can advance their careers, but it also promotes worker wellness and camaraderie especially in the health care setting.

How do human resource and wellness directors encourage this practice? One way is to start out by leading the example and asking co-workers for their opinions especially how they feel a practice or procedure affects other departments.

Sign up for the Health Care Worker 911 E-Course for more information.